The way children act or respond to different situations reflects what they’re feeling and what they need in that moment. For neurodivergent children, their actions and responses often reflect how calm and in control or upset and overwhelmed they feel at that moment. So rather than thinking about ‘good’ and ‘bad’ behaviour, it can be really helpful to think about why they may be acting the way they are, and what you can do to support them and help them feel calm and in control.
If they’re getting upset or not doing as they’re told, they’re not choosing to be ‘difficult’. This is their way of showing you that they’re struggling. When we see their actions as communication, it becomes easier to adjust our expectations, offer support, and help them feel understood and safe.
How neurodivergence can affect actions and responses
All neurodivergent children are different, but in some contexts, they may have difficulty with things like:
- stopping to think before they speak or act
- making the right choices
- waiting their turn
- concentrating
- sitting still for long periods of time
- following instructions
- completing tasks
- understanding social cues or ‘reading the room’.
In addition, their senses may work differently, so they may be more sensitive to their environment. Things like bright lights, smells, loud noises, heat, textures or crowds can feel overwhelming to neurodivergent children.
These things can affect actions and responses but it doesn’t mean they’re deliberately being ‘difficult’. Neurodivergent children don’t ‘behave’ differently from other children. Everyone has their own way of responding to situations, and if we’re stressed, or feel we can’t cope with something or too much is being expected of us, it’s hard for anyone to keep calm.
Sometimes it can feel like your child just isn’t doing what you’ve asked, and it’s easy to think of this as ‘not listening’ or ‘not complying’. But often, it’s really a mismatch between what we expect and what your child is currently able to manage.
Neurodivergent children may need more time, support, or different approaches to understand, process or carry out a request, especially when they’re tired, overwhelmed or upset. Things like sitting still, being quiet or going to bed when they’re told may just be too much sometimes. So, what looks like refusal is often your child’s way of showing they’re struggling, not choosing to be difficult.
Understanding regulation, dysregulation and the ‘window of tolerance’
You may find it helpful to think about your child’s emotional states using the ‘window of tolerance’ idea. We all have a ‘window of tolerance’ – it’s the emotional ‘zone’ where we function best, where we aren’t overwhelmed and can cope with everyday things.
If your child is within their window, depending on their age and stage they might be able to do things like:
- notice how they feel
- think calmly
- take in information, by listening or understanding pictures or symbols
- use words or actions to show what they need
- recover more easily if something goes wrong.
This is also called feeling ‘regulated’.
If your child moves outside their window – for example, because they’re overwhelmed by a noisy environment, or are feeling tired or unwell – they are more likely to become upset, angry or panicked and have a meltdown, or to become flat, depressed and shutdown. This is also called feeling ‘dysregulated’. This means it’s much harder for them to listen to you, control their emotions and explain how they’re feeling.
This download from Education Scotland explains more about the window of tolerance.
Learning to consciously regulate how we feel is hard! It takes us a long time to learn how to do it, and we still move out of our ‘windows’ every so often. This is why it’s so important to help children regulate how they feel, until they’ve learnt to do it themselves. The tips below may help with this.
In this video, Ciara Briggs, Senior Educational Psychologist, explains how stress responses can be divided into red, amber and green zones, with the green zone being where we can respond calmly. She explains how parents can stay in their own 'green zone' and help their child come back to their 'green zone' if they get upset.
Tips for supporting neurodivergent children
Tip #1: Help them understand what their body is telling them
For some neurodivergent children, particularly autistic children, talking about emotions, like feeling happy, sad or angry, isn’t helpful. It can be much more helpful to talk about what their body is telling them and what their energy levels are. For example, are they feeling frenzied, amped up, fidgety, calm, focused or sleepy? This can be easier to notice than ‘feelings’, because it’s more physical.
You can find out more about energy levels on the Autism Level UP! website.
You can find recommendations of books to help neurodivergent children understand and manage what their bodies are telling them here.
Tip #2: Help them manage their energy levels
Some neurodivergent children get upset or shut themselves off from you because the way they feel is at odds with what’s going on. For example, if they’re at a family celebration or party, they may feel more comfortable if they’re feeling active and amped up, but if it’s bedtime it’ll help if they feel sleepy. But if they’re feeling sleepy at a party they may find the whole situation overwhelming, and if they’re feeling amped up at bedtime, they won’t be able to settle.
So rather than thinking that your child isn’t ‘doing what they’re told’, think about whether their energy levels match what they’re being asked to do, and then help them get to the energy level they need.
It’s a game changer, because there are lots of things you can do to help your child match their energy levels or feelings to the situation. On the Autism Level UP! website they call this ‘powering up’ or ‘powering down’ their energy. The website has resources you can look at with your child, to help you both work out how to ‘power up’ or ‘power down’.
For example, these things may help your child to ‘power up’:
- quick movements, like dancing, or playing a game of ‘Simon says’ or tag
- squeezing a stress ball
- chewing a sweet or eating crispy, crunchy or spicy foods
- listening to loud music with a fast beat
- throwing a ball between you.
And these things may help them ‘power down’:
- rhythmic movements like rocking, swinging or jumping
- a hug
- using a weighted blanket
- eating smooth, soft, mild foods
- familiar, pleasant smells.
But all children are different, and things that help some children get more energy may help other children calm down. Have a look at the resources on the Autism Level UP! website and see what works for your child.
Tip #3: Stay calm
We’re always saying this on Parent Club and we know it can be really hard, but do your best to stay calm with your child. If you need to take a time out to calm down before talking to your child this is totally fine, as long as your child is safe. For example, you could close your eyes and count to 10, or leave the room for a minute or two. Being frustrated, lecturing or shouting at them will only make things worse.
It’s easy to feel out of control if your child’s actions or responses feel extreme or even risky. Our pages on keeping calm with your child and coping with raising a teen have tips to help with this.
Tip #4: Try to work out why they’re behaving that way
Your child probably isn’t being ‘difficult’ on purpose – there may well be a reason. You can ‘play detective’ by watching what they do and trying to work out how they’re feeling and how this might explain their actions.
For example:
- If they’re refusing to do something you tell them to, it may be because they haven’t understood your instructions, or because it involves an unexpected change to their routine.
- If they’re hiding or running away from you, it may be because they’re feeling overwhelmed by noise or lights.
- If they’re shouting at you, it may be because they feel frustrated, but can’t express this in words.
- If they have a meltdown at home, it could be because other parts of the day, at school or nursery, aren't predictable enough, or that they’ve been masking all day and feel safe enough at home to show their real feelings.
So if your child is upset or not doing what you ask them to do, have a think about what could be distressing them. For example:
- Did they understand what you wanted them to do? Did you explain it in ways that make sense to them?
- Have you made an unexpected change to their routine?
- Are they too hot, cold, hungry or tired?
- Are their surroundings too bright, noisy or smelly?
By thinking about the context for their actions and responses, you can help your child feel safer, more connected and better understood.
Tip #5: Help them solve the problem
Once you’ve worked out the reason for a particular response, you can work out ways to support your child. For example:
- by always making instructions clear and specific, and explained in ways they can understand (we have more tips for this further down the page)
- by preparing them for any changes to their routine – for example with a visual timetable or now next board (we have more tips for this further down the page)
- by letting them know what to expect if you’re doing something new- by showing them photos of the new place and people
- by avoiding busy, crowded or noisy places that can upset them, or carrying things like fidget toys and noise-cancelling headphones to help them cope
- by helping them work out how they feel and agreeing a way for them to express themselves or let you know they need to get out of a situation
- by giving them time to process things.
Tip #6: Don’t forget the good bits!
Neurodivergent children may find some things difficult, but they also have lots of amazing strengths too, like being kind, generous, honest, creative, energetic, quick-thinking and fun. So don’t forget to praise your child for the things they do well and for trying.
Be enthusiastic and specific, so they know why you’re praising them. For example, “Well done for sharing your toy with your brother,” “You were so kind to help Granny tidy up, I’m really proud of you.”
Depending on what they like, you could also praise them by clapping or cheering, or giving them a high 5, a kiss or a cuddle.
Tip #7: Good things should just happen
Neurodivergent children are often working much harder than other kids every day. So try to avoid them having to earn rewards, for example ‘You can watch your favourite cartoon if you tidy your room’. Good things should just happen, without having to earn them.
Tip #8: Reconnect after any rows
No one’s perfect, and most parents lose their temper at some point. Your children will too. So if this happens, don’t be hard on yourself or them. Instead, set a good example to your child by saying sorry and reconnecting with them by being warm and kind and giving them a hug, if they like this. This will help them learn that, although you may fall out sometimes, you’ll always make up afterwards.
If your child is old enough to understand, be specific about what you’re sorry for and why (for example, “I’m sorry I shouted at you. I can see that made you upset.”). This helps them understand how our actions affect other people. Then let them know that next time you’ll act differently – this helps them understand that we can all learn from our mistakes.
Tip #9: Be kind to yourself
Supporting a neurodivergent child can be challenging and nobody gets it right all the time. If you’re neurodivergent yourself, it may feel even harder. So don’t beat yourself up if things don’t always go to plan. Talking to someone else can really help – maybe you have a friend or family member you can offload to, or you could join a support group or speak to someone at one of the organisations listed below.
Tip #10: Don't compare your child to others
Try not to compare your child to other children. Your child has loads of brilliant qualities other children don’t have, so try to focus on those. And just because they can’t do things now doesn’t mean they can’t learn.
If you’d like to learn more about the different rates children develop, you could take a look at the Diverse Pathways website.
Tips to help with instructions and planning
Tip #1: Make instructions really clear
If your child finds it hard to follow instructions, here are some ways to help:
- Be very clear when you’re asking them to do things. Use pictures to explain what you want them to do, or write the instructions down for them as a list they can tick off.
- Break the instructions down into steps. Start with just one or two steps and then build this up as they get better at following instructions.
- Tell them what you want them to do rather than what not to do.
- Tell them what to do in the order things happen, for example, sit down then put your shoes on
- Give them plenty of time to process what you’re saying.
- Ask them to repeat back to you what you’ve asked them to do, to check they’ve taken it in.
Tip #2: Help them plan
If your child needs to do something, they may find it hard to break it down into separate steps, so this is something you can help them do. Having symbols or visual supports can help. These are more permanent than speech give them more time to process. If they forget, they can look back and check.
For example:
- If you want them to tidy their room, you could help them work out all the different things they need to do, like hang up clothes, put books back on shelves, put toys in a box, and so on.
- When you break down tasks, assign time limits to them – for example, 5 minutes to pick up books, 5 minutes to hang up clothes – and make sure to include breaks. Children can feel overwhelmed if they think a task is going to take ages. But if you break it down and include time to move around or have a snack every so often, this will make it seem less daunting.
- If you’re doing some baking together, you could talk them through the pictures and all the different steps involved, like reading the recipe through first, checking they’ve got all the ingredients and equipment, heating the oven up beforehand and following the recipe step by step.
- Playing games where you have to plan your next move, like noughts and crosses or Connect 4, can also help children learn to think more strategically.
If your child is older, you could help them use the calendar in their phone or a notebook as a way of remembering things they need to do and when they need to do them.
Tip #3: Give them time
With a busy life it can be difficult to always build in more time, but it’s often very helpful. No child likes to feel rushed but when a neurodivergent child is trying to process everything that is being asked of them, adding in time can help in some situations.
TIp #4: Use their interests to help motivate them
If your child is particularly passionate about something, from dinosaurs to trucks, you may be able to use this to motivate them. For example, you could give them a dinosaur notebook to keep lists or pictures of instructions in.
Tip #5: Praise them for trying
Remember that things like following instructions and timekeeping can take a lot of effort, so don’t forget to praise them for trying. For example, if they don’t manage to completely finish a task, remember to praise them for the things they did do, rather than remind them of the things they didn’t. This way they’ll be much less likely to get discouraged and will want to keep trying.
Tips to help with routines
Tip #1: Provide structure and routine for them
Neurodivergent children tend to like things to be predictable and don’t like surprises. Sticking to a consistent routine as much as you can will help your child feel more secure and less anxious, which in turn will help them keep calm. So, for example:
- From getting up and dressed to eating, heading to nursery or school and going to bed, try to do things in the same order and the same way, so they know what to expect.
- Let them know what’s going to happen, and try as far as possible to make sure this is what does happen.
- Include time for them to get outside and burn off energy – this can reduce stress and frustration and help kids feel better in themselves. Different kinds of movement or spaces can be soothing or stimulating
- Build in down time for them to relax, focus on their interests or spend time alone to recharge.
Tip #3: Use visual aids to help
Timetables and other visual aids like pictures or colour coding can help your child know how the day is going to go.
- NHS Borders has a helpful visual schedule you can download and fill in to help your child know what’s happening.
- You can also download a detailed guide to using objects, symbols, photos and songs to communicate with your child from the National Autism Implementation Team website here.
- This webinar about North Lanarkshire’s Communication Friendly resources has lots of helpful information about how visuals can be used to support learning, communication and to ease anxiety.
Tip #4: Try a countdown
If your child gets very involved in what they’re doing and finds it hard to move from one activity to another, try using a countdown. You could simply tell them “15 minutes until play time is over and then it’s lunch” and then count down the last 5 and 2 minutes. Or you could use your phone or an egg timer or rainbow timer to show them how much time they have, unless this is something that makes your child anxious. A silent or visual timer is usually better than a noisy one.
Tip #5: Help them prepare for changes in their routine
What is stimming?
Many autistic people use repetitive behaviours to help relax, keep calm or express emotion. This is known as ‘stimming’ or ‘self-stimulatory behaviour’. Different people have different ‘stims’, but these can be things like hand flapping, rocking back and forth, humming or repeating the same phrase over and over, watching spinning toys, touching certain fabrics or anything else that helps them manage their emotions.
If your child is autistic they’ll develop their own stims, and you’ll learn to spot when they’re stimming to relax and when they may be stimming because they’re anxious or overwhelmed and may need your support.
Children with ADHD may also stim to help them concentrate. For example, they may hum, tap their feet or fidget with a toy.
Stimming is helpful, so you shouldn’t try to stop your child doing it unless they’re doing something to hurt themselves, like pulling their hair or banging their head. In this case, you can help them replace the harmful behaviour with something that doesn’t hurt them – it’s best to speak to the team supporting your child or your GP if you’re worried about this.
You can find out more about stimming on the National Autism Society website.
What is masking?
‘Masking’ is when neurodivergent people change the way they behave in order to fit in with neurotypical people. Some people make a really conscious effort to mask but some may not even realise they’re doing it. Either way, it takes a lot of effort and can be really exhausting.
Children can start masking when they’re very young. For example, they might copy other children, hide their stims or interests or pretend not to be anxious about something until they’re at home.
Some neurodivergent people find masking helps them cope with situations that make them anxious. But too much masking can make people tired, anxious and burnt out. This is why some children seem fine when they’re in school and then collapse into tears and meltdowns when they get home, or shut down completely – the effort of masking has used up all their energy. You can download a useful leaflet on masking at school from the Enquire website.
Make sure your child knows that it’s okay to be themselves and that you love them just the way they are. For example:
- Don’t try and stop them from stimming.
- Encourage them to spend time doing the things they love.
- Try to create an environment in your home that meets their sensory needs, for example by making a safe space or den for them to retreat to.
- Talk to them about masking, and let them know that they don’t have to do it if they don’t want to. They may not even realise they are doing it, so you could look at this page on the YoungMinds website together, which explains what masking is in simple language.
You can find out more about masking on the Kids and National Autistic Society websites.
What is 'demand avoidance'?
You may have heard about ‘demand avoidance’. In the past this was called ‘pathological demand avoidance’ (PDA) or ‘persistent desire/drive for autonomy’, but this language is now out of date.
What does 'demand avoidance' look like?
On the surface, demand avoidance looks like a strong resistance to doing something that’s asked or expected of you. This can be everyday things like brushing teeth, getting dressed or eating breakfast. But it can also be things your child enjoys doing, like eating a favourite meal or going to see a film. It can also be demands from their own body, like feeling hungry or needing the loo. This is different to your child just not wanting to do something because, for example, they’re tired, or enjoying something they don’t want to stop, like playing a video game.
If your child repeatedly avoids doing what you ask them, here are some things that may lie underneath:
- There are too many demands on them in their day to day life, so that one small demand, like brushing their teeth or putting their shoes on, might make them feel so overwhelmed, anxious and stressed that they can’t cope.
- Their day to day life isn’t predictable enough, or doesn’t suit them.
- You’re asking too much of them at their developmental level and it’s too hard.
- They may not trust that what they expect to happen will happen.
- They may not feel confident that they’ll be given enough time to start and do the thing being asked.
- The thing you’re expecting them to do is unpleasant because of sensory issues (for example, they may find the feeling of brushing their teeth unbearable).
- They find all the steps in a task hard to plan and do, so don’t get started at all.
- They may feel that they always get things wrong, so don’t want to experience this again.
Your child may refuse to do things, try and distract you, make up a fantastical excuse (like “I can’t get dressed because my arms don’t work”) or become so anxious they have a meltdown.
What can I do?
This can make day to day life difficult because the usual parenting advice (like setting boundaries and being consistent) doesn’t work. However, parents with experience raising children who can avoid demands have some tips that may help. These include:
- Removing as much uncertainty from the day as you can, for example, by always explaining what’s going to happen and preparing them for any changes, in a way they can understand, using visual supports if your child prefers.
- Helping them feel in control, for example, by offering them choices.
- Understanding how they like to communicate and how they experience sensations, so you can make their day to day life more comfortable and enjoyable.
- Asking them to do things indirectly rather than telling them what to do. For example, instead of saying “You need to brush your teeth” or “Put your shoes on” you could say “Why don’t we play your favourite song while you brush your teeth?” or “Which shoes would you like to wear, boots or trainers?”
- Using ‘now next’ boards, a visual timetable or choice boards. Sometimes if you say it they won’t do it but if the timetable says it they do it.
- Using humour and turning things into a game, like having a race up the stairs to bed or pretending to be a dinosaur eating vegetables.
- Picking your battles, like letting them have a meal sitting on the sofa instead of at the table if it means they eat something.
- Being flexible – what works one day may not work the next.
This is sometimes called ‘low demand parenting’.
You can find lots more information, advice and support on the National Autistic Society website.
Further information and support
- Scottish Autism provide information, advice, and a range of support services across Scotland for autistic individuals and their families.
- The National Autistic Society has lots of information to support autistic people and their families.
- The National Autistic Implementation Team offer a helpful guide to using visual supports such as objects, symbols, photos and songs to communicate with your child.
- There may be a local ADHD support group in your area – you can search for a group near you on the Scottish ADHD Coalition.
- Contact, the charity for families with disabled children, has helpful advice on behaviour. They also have a helpline and run workshops and events for parents.
- The Australian Government’s Raising Children website has advice for parents of autistic children and children with ADHD.
- You may find this TED Talk about autism interesting and helpful.
- Our page on children and neurodiversity has more links to organisations supporting children and families.
- To talk to someone about any aspect of parenting, you can call Children First’s helpline.

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