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We want the website to be accessible and usable for as many people as possible. So, we are continually striving to enhance the accessibility and usability of our website. Our efforts include the implementation of:

  • easier-to-read colours and sufficient contrast levels
  • use of plain English to make the website text as simple as possible to understand
  • larger font and zoom in up to 400% without the text spilling off the screen
  • navigation of most of the website using just a keyboard
  • ability to listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

AbilityNet has advice on making your device easier to use if you have a disability.

Learn more about the actions taken to enhance accessibility on this website by referring to our accessibility policy below.

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Compliance statement

Parent Club is committed to making its website accessible following the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The website has been built using code compliant with W3C standards for HTML and CSS, ensuring compatibility with current browsers. This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, the non-compliances are listed below.

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Non-accessible content

We know some parts of this website are not fully accessible. The content listed below is non-accessible for the following reasons.

Captions (Pre-recorded)

Captions for pre-recorded video content are not yet accessible or text alternatives such as a transcript. This also applies to our pre-recorded audio content. This fails WCAG 2.2 AA success criteria 1.2.1 and 1.2.2

We plan to add captions and transcripts to all pre-recorded video content and audio content by 2025. When we publish new content, we will make sure our use of videos and audio content meets accessibility standards.

Audio Description (Pre-recorded)

The way the content is presented affects its meaning, and a correct reading sequence is not programmatically determined. This fails WCAG 2.2 AA success criteria 1.2.3 and 1.2.5.

We plan to add audio descriptions to all pre-recorded video content by 2025. When we publish new content, we will make sure our use of videos meets accessibility standards.

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Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

We plan to fix our documents by replacing the document with an accessible HTML page or ensuring that, if the document is to remain as is, it meets digital accessibility standards. We will look to review these in 2025.

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Feedback and contact information

If you cannot access any part of this site or want to report an accessibility problem, please email

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Enforcement procedure

The Equality and Human Rights Commission enforces the accessibility regulations (the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).

If you're not happy with how we respond to your feedback, contact the Equality Advisory and Support Service. They are an independent advice service. They will advise you on what to do next.

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Preparation of this accessibility statement

This statement was prepared on March 01, 2024. 

The website was last tested in March 2024. The test was carried out by Parent Club together with The Union.

The accessibility statement was prepared by testing a random sampling of pages which were representative of all available content types on the website. These pages were tested on a variety of internet browsers including Chrome, Safari and Firefox, and a variety of devices, including MacBook, Windows Android, and iPhone. Testing was done against the WCAG 2.2 AA success criteria.

An external accessibility expert will audit the site in 2024 to ensure the site is compliant.

It was last reviewed on 4 April, 2024. Parent Club reserves the right to amend this policy periodically.

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What we’re doing to improve accessibility

The Parent Club website will be regularly updated to improve functionality and accessibility where and when required. The current website is and always will be a work in progress. We are committed to continually improving the accessibility. We achieve this by:

  • performing regular accessibility audits.
  • incorporating feedback from users to improve our services.
  • keeping up with the latest best practices and web standards.

While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.

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