Help if your child refuses to go to school

One of the best things you can do to help your child is to stay calm. Getting upset or angry with them will only make them more anxious, so try to keep your cool when you’re with them.

They may really want to go to school but their symptoms of low mood or anxiety make it too difficult. If you are disappointed with them this only makes them feel worse about themselves.

It’s a good idea to have someone else to talk to about it, like a family member or friend – this will make it easier to keep calm when you’re with your child.

If you want to get to the bottom of what’s bothering your child, give them plenty of chances to talk to you. It may be easier for them to talk to them while you’re doing something else, like cooking the tea, travelling in the car, or walking somewhere. Listen carefully to what they have to say and be as kind as you can. Remember, what may seem trivial to you may be huge to them.

Our pages on encouraging your child to confide in you and talking and listening to your teen have lots of tips to help with these conversations.

Having a plan for tricky situations can help. Practising how to cope when things are hard can help with confidence.

For example, you could give them a special thing of yours that helps them feel safe. Or they could create ‘coping cards’ – these are small cards they can carry around with them with helpful advice written on them, like ‘I can ask for help any time’ or ‘Breath in for 4 and out for 4’.

Childline’s Calm Zone has lots of ways to help children and young people feel calm and safe.

Helping your child understand how they’re feeling in their body helps too. Remind them that it’s normal to feel symptoms of worry when we’re facing new situations and these feelings aren’t dangerous. For example, if they saw a huge lion they would feel scared and feel their breathing and heart rate change, and they would feel sweaty and tense – these are all normal feelings we have when we're anxious and are designed to keep us safe.

If you child is seeking lots of reassurance, try to reassure them just once then move on. Lots of reassurance about separation from you or other worries could cause your child to get stuck in a worry loop. Give them the confidence by showing that you have confidence in them.

Depending on your child’s age, they may not be able to tell you what’s wrong, so it’s worth seeing if you can spot any clues. For example, have they just moved into a new class? Have they stopped mentioning or seeing certain friends, or are they avoiding their phone all of a sudden? Are they worried about getting into trouble?

• If they’re having problems with friends, this page may help.
• If you think something they’ve seen online may have upset them, our page on what to do if your child has a negative experience online may be of help.
• If you’re worried they’re being bullied, this page from the NSPCC has lots of information on spotting the signs and how you can help them and get further support. The respectme website also has practical advice on your options.

This video from YoungMinds shows you how to create an ‘anxiety iceberg’ with your child, to help you identify what’s bothering them. Helping you child remember that worries can pass and that things can get better gives them hope.

The YoungMinds website has more great tips on how to help your child if they are feeling anxious.

We’ve all done it – hopping to the bus stop in one shoe while trying to stuff a packed lunch into their rucksack and yelling at them to hurry up. But the calmer you can be as they get ready for school, the less stressful it’ll be for your child. Not easy we know, but doing all or any of these things the night before will make things run more smoothly:

• packing school bags and setting out outfits and coats
• charging any devices they need for school
• setting out everyone’s breakfast
• making everybody’s packed lunches and putting them in the fridge
• preparing everything you need for your day so in the morning you focus on your child.

It’s a good idea to get up a little earlier than usual so you have a moment of time to yourself. This will help you feel ready to support them.

If getting ready the night before frees up a bit of time, you could try doing something your child enjoys to calm them down before school, like listening to music, watching a funny video or playing a guessing game like I-spy.

Unless they choose to talk to you about it, try not to speak to them too much about trying to get to school, especially late in the evening or when they get up. Just remind them you are there for them so they feel supported and calm.

Forcing your child to go to school without addressing the things that are making them anxious or scared won’t solve anything in the long run and could even make things worse. Let the school know that they’re absent because of anxiety, as this will open up a conversation.

It can be really hard to do this when you want them to be in school. But if they're really struggling and they feel psychologically unwell, their wellbeing is more important than their grades. When they feel calmer and more in control they will learn better, and they can always catch up on work either at home or school.

It’s really important to keep the school in the loop so they know what’s happening and can help you. Ask for a meeting to talk everything through and see what the school can do to make things better. There are lots of things schools can do, including:

• providing a ‘safe space’ or ‘quiet spot’ for your child in school
• finding them a trusted adult in school who can help them feel safe
• giving them choices and a sense of being able to leave a class if they feel very worried
• pairing your child with a buddy or mentor who can help them through the day
• allowing them to start their school day earlier and/or later, to avoid the busy rush at the beginning and end of the day
• making plans with them for more unstructured periods like lunch breaks
• ensuring their teachers know how to spot the signs that they’re anxious
• talking to you about how you calm your child down at home and doing similar things in school
• getting help from an educational psychologist or another professional in school who may be able to help or give advice.

The more the school knows about what your child is going through, the more they can do to help. If you made an ‘anxiety iceberg’ with your child you could show them that.

You can find out more about what schools can do to support pupils’ mental health on the Enquire website.

If you’re worried that your child is constantly anxious and upset, make an appointment to talk to your GP. You can go and see them on their own if your child won’t come with you. You can find out more about what your GP can do to help on the NHS Inform website.

If you need to take time off to be with your child, talk to your employer about what they can do to make this easier for you. For example, you may be able to work more flexibly, or take parental leave. Visit the ACAS website for more information on making a request to work flexibly and unpaid parental leave.

It’s unlikely the issues will solve themselves overnight, so be patient with your child and celebrate any small wins. If they manage to get ready for school but don’t make it through the door, that’s still a big step forward. If they get up and stay calm but don’t manage to stay in school for all the time planned then that is a win too. There will be lots of small wins, so whatever they are, be kind to your child and to yourself too.